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Effective Date: 13 March 2026
Last Updated: 13 March 2026

This Privacy Policy (“Policy”) explains how ALIANDO LLC and its affiliated entities (“ALIANDO”, “we”, “us”, or “our”) collect, use, disclose, transfer, and protect personal data when individuals interact with us through our websites, marketing activities, events, recruitment processes, or business operations.

This Policy is designed to comply with applicable data protection and privacy laws, including:

  • The EU General Data Protection Regulation (GDPR)
  • The UK GDPR
  • Applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the CPRA

1. Who We Are (Data Controller)

Primary Data Controller
ALIANDO, LLC
6060 N Central Expressway, Suite 500. Dallas, Texas 75206. United States

Contact Email: hello@aliando.com
Compliance & Privacy: compliance@aliando.com

2. Our Establishment in the EU and UK

ALIANDO is established and operates in both the European Union and the United Kingdom.

European Union Office
Paseo de la Castellana, 40, Planta 8 Madrid 28046, Spain

United Kingdom Office
The Leadenhall Building 122 Leadenhall Street, Level 30. London EC3V 4AB, United Kingdom

Because ALIANDO is established in the EU and UK, a separate GDPR Article 27 representative is not required.

3. Scope of This Policy

This Policy applies to personal data processed in connection with:

  • Brand building and corporate communications
  • Lead generation, newsletters, and marketing campaigns
  • Managed Services / MSP operations
  • Licensing and reseller engagements
  • Events, webinars, and seminars
  • Recruiting and human resources activities

This Policy does not cover customer‑specific processing governed by contractual data processing agreements (DPAs), where ALIANDO acts solely as a data processor.

4. Our Role: Controller vs. Processor

ALIANDO acts in different roles depending on context:

  • As a Data Controller:
    For marketing, website visitors, event attendees, prospects, partners, and job applicants.
  • As a Data Processor:
    When providing managed services, support, licensing, or technical operations where we process customer tenant, service, or operational data strictly on customer instructions.

When acting as a processor, ALIANDO processes data under a written agreement and the customer remains the data controller.

5. Personal Data We Collect

5.1 Data You Provide Directly

  • Name, business email, phone number
  • Job title, company name, country
  • Inquiry details, messages, form submissions
  • Event registrations and participation details
  • Recruitment data (CVs, applications, interview notes)

5.2 Data Collected Automatically

  • IP address
  • Browser and device information
  • Website interaction and usage data
  • Approximate location derived from IP

5.3 Customer Data (Processor Role)

  • Tenant or service configuration data
  • Support tickets and operational logs
  • Access metadata required to deliver managed services

ALIANDO does not intentionally collect sensitive personal data unless explicitly required and permitted by law.

6. Purposes and Legal Bases for Processing

We process personal data for the following purposes:

Purpose

Legal Basis

Website operation & analytics

Legitimate interests

Marketing & brand building

Legitimate interests or consent

Lead management & newsletters

Consent or legitimate interests

Events & webinars

Contract or legitimate interests

Managed services delivery

Contract

Licensing & reseller operations

Contract

Recruiting & HR

Legitimate interests or pre‑contract steps

Security & fraud prevention

Legitimate interests / legal obligation

Legal & compliance

Legal obligation

Where consent is required, it may be withdrawn at any time.

7. Vendors and Third‑Party Processors

ALIANDO uses trusted vendors to support its operations, including:

  • Microsoft (cloud infrastructure, productivity, security)
  • HubSpot (CRM, marketing automation)
  • LinkedIn Ads (advertising and analytics)
  • Google Ads (advertising)
  • Google Analytics & Google Search Console (website analytics)

All vendors are contractually bound to confidentiality and data protection obligations.

8. Cookies and Tracking Technologies

ALIANDO uses cookies and similar technologies for:

  • Website functionality
  • Analytics and performance measurement
  • Advertising and campaign effectiveness

Tools used:

  • Google Analytics
  • Google Search Console

Where required by law (EU/UK), non‑essential cookies are deployed only after user consent. Cookie preferences can be managed via browser settings or our cookie banner.

9. International Data Transfers

ALIANDO primarily hosts data in Microsoft data centers located in the United States.

Where personal data originating from the EU or UK is transferred internationally, ALIANDO relies on appropriate safeguards, including:

  • EU Standard Contractual Clauses (SCCs)
  • UK International Data Transfer Addendum
  • Adequacy mechanisms where applicable

You may request details of transfer safeguards by contacting us.

10. Data Retention

ALIANDO retains personal data only as long as necessary for the purposes outlined in this Policy, including:

  • Business operations
  • Contractual obligations
  • Security and compliance

ALIANDO does not maintain fixed statutory retention periods unless legally required. Data is securely deleted or anonymized when no longer needed.

11. Data Security

ALIANDO implements appropriate technical and organizational measures to protect personal data, including:

  • Access controls and role‑based permissions
  • Encryption in transit
  • Monitoring, logging, and backups
  • Vendor security assessments

While no system is completely secure, we take reasonable steps to protect personal data from unauthorized access or loss.

12. Your Rights (EU & UK)

Where GDPR or UK GDPR applies, individuals have the right to:

  • Access their personal data
  • Rectify inaccurate data
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

Requests can be made by emailing compliance@aliando.com. We respond within statutory timelines.

13. California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

  • Know what personal information we collect and use
  • Request deletion or correction
  • Opt out of “selling” or “sharing” personal data (if applicable)
  • Limit use of sensitive personal information
  • Not be discriminated against for exercising rights

Requests may be submitted to compliance@aliando.com. Identity verification may be required.

14. Children’s Privacy

ALIANDO’s services are not intended for children, and we do not knowingly collect personal data from minors.

15. Changes to This Policy

We may update this Policy periodically. The “Last Updated” date reflects the most recent revision. Material changes will be communicated appropriately.

16. Contact Us

For privacy or data protection questions:
compliance@aliando.com
ALIANDO, LLC – Dallas, Texas, USA