Optimize Your Business with Intelligent Managed Services
Proactively manage and optimize your IT environment with Aliando's Intelligent Managed Services. Our expert team ensures seamless Azure operations, 24/7 support, and data-driven solutions to keep your business running smoothly and efficiently.
24/7/365 Support
Get round-the-clock assistance for uninterrupted business operations.
Data-Driven Insights
Leverage analytics for smarter decision-making.
Proactive Monitoring
Detect and resolve issues before they impact your business.
Customized Solutions
Tailored services designed to fit your unique needs.
What Is Intelligent Managed Services?
The Aliando’s Intelligent Azure Managed Services strives to deliver best in class support using data driven decisions and recommendations for our clients ensuring business success in Azure.
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24/7/365 Support
When something goes wrong, you want it resolved quickly and efficiently. Our support team has the experience to quickly resolve issues, and our Microsoft Premier Agreement ensures we provide the very best support .
Easy Self-Service
Our management portal provides details on-demand regarding costs, inventory, and improvement recommendations.
Monthly Report
Monthly, we provide a report on your Azure Environment including inventory, costs, recommendations, network diagrams, and full configuration details, enabling you to make decisions on optimizing your environment.
- NOC Services
- Azure Managed Services
- Modern Workplace Managed Services
- MDR Security
- Managed AI Services
Monitoring and Alerting
- Using Logic Monitor, our teams proactively look for issues in your workloads
- When an issue is discovered, an alert is raised with the team, who investigate the alert.
- If the alert requires follow up actions, our team will notify your team based on the defined support process.
- Our team will monitor the event until we receive the all-clear from your support team
- Monthly we will report on our activities, your environment, and opportunities for improvement.
The Aliando’s Azure Managed Services strives to deliver best-in-class support using data-driven decisions and recommendations for our clients, ensuring business success in Azure. Our Standard Managed Services package includes the following:
- Support & Management
- Advisory
- Advanced Support (additional fees apply)
Administrative Support for
- User Management: Entra ID Administration (fka Azure AD), Entra Connect, MFA
- Exchange Online: Mailbox, Transport, Mobile Devices, Phishing and SPAM Protection, Email Security
- Teams: Teams Management, Teams Configuration, Policy, Teams Templates
- SharePoint Online: Site Collection Management, OneDrive, Teams Integration, Policy
- Security & Data Loss Prevention: DLP Configuration, Defender for Endpoints, Conditional Access
- Intune Management: Manage Devices, Device Policies, Set up AutoPilot, Manage Certificates
- Modern Work File Protection: Complete back up and restore of files stored in SharePoint Online, OneDrive, and Teams.
Complete Security
- Experts in every facet of the IT landscape
- Understanding of operations, security, and compliance
- Delivery of security outcomes across your entire IT estate
How it Works
- Collect logs and telemetry data from the various log sources (both on premise and in the cloud)
- Funnel them through a purpose-built SIEM
- Garner insights that would go unnoticed by looking at only a single data source
Once Deployed, AI Services require constant management, including importing and training on new data, business processes, and improved prompts. The Intelligent Managed AI Service from the Henson group will:
- Provide ongoing support for all Microsoft Azure AI Cognitive Services deployed in a client’s environment
- Update AI models with current business data to ensure responses contain correct data
- Assist with Prompt Engineering to help clients use the AI tools efficiently
- Assist with version upgrades and enhancements to enable the use of the most up-to-date models, features, and functionality
- Report monthly on AI statistics, including:
- Utilization Data
- Performance
- Anomalies and malformed responses reported
- Support issues encountered
What Our Clients Say
"...helped them migrate to the cloud effectively, with top notch customer support."

"...how Aliando was able to offer them the solutions they needed."

"...how Aliando has fit all of his needs and exceeded his expectations in the companies cloud journey."

"The company needed to migrate multiple systems to the cloud and the process was simple."

"...how they consistently met him where he was, and valued having a dedicated representative assigned to him."
