aliando agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando methods for agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando methods for agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando methods for agile IT service management, agile ITSM, Dana Stoll, agiles IT service management

(Fr)agile IT-Management!

Here’s a short article I wrote on (fr)agile IT-Management.

IT basically deals with deciding on the use of Agile or Best Practice Models on the basis of system fragility and the product readiness according to the Cynefin model. It also contains standard operations to be done, typical errors to be made and how to go about optimization throughout your product lifetime.

Unfortunately, it is currently available in German only. I hope I get around to translate it to English over the weekend. Comments welcome.

(Fr)agile IT-Management.pdf