aliando agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando methods for agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando methods for agile IT service management, agile ITSM, Dana Stoll, agiles IT service management
aliando methods for agile IT service management, agile ITSM, Dana Stoll, agiles IT service management

Toolitis - Nothing for which there is no tool

The answer on “Is there a tool, which …” … is always “Yes.” Tools are tempting:

  • it is often more fun to do things with a tool, than to do boring, manual work.
  • it does often look more professional, when organising things with tools.

Critical conditions may be found by adding an “only” to the above sentences after the first three words.

Severe Toolitis may be recognized by the following check-list:

Did you ever seriously consider using tools to organise your tools?
Do you often conflict with your colleagues or friends about which tool is the right one to do a job?
Do you all use differing tools anyway?
Do you feel an inner urge to make your own tools a standard to the organisation, so things will be “right”?
Does the number of tools exceed the number of problems to be solved within your organisation?
Is “Can we make things like this, it fits better with my tool” (or equivalents) a frequent argument?
Did you ever do 2 hours of installation and configuration for about 5 minutes of chore, which will probably only recur only once or twice a year, just because it felt good?

Or furthermore:

Does switching between tools make up a considerable part of your daily work routine?
Do you often mix up commands between tools, or look for something in one tool, at a place where it could be found in another?
Did you ever consider rewriting a library in different programming languages for just in case?
Do you often drop a task upon not being able to decide which tool to carry it out with and locking dead?
Do you think that CDs whose labels have been created by a tool do sound better?
Did you ever try to check for the latest songs on the store after firing up your car radio?
Did you ever try to “quit” your coffee machine?
Did you ever try to hold your Security Token in front of your door lock instead of pulling your hardware key out of your pocket?
Do the names of tools have severe impact on your everyday language?

Have a nice weekend.